Job Summary:
- Provide end users support within the organisation, for M365 services include messaging and collaboration, such as Teams, UC, Outlook, Endpoint Protection, Intune, Azure AD, Entra ID, Exchange Online, Sharepoint, etc
- Manage, monitor and secure M365 accounts, including password resets, multi-factor authentication (MFA) setup and license assignments
- Support onboarding and offboarding, users access rights and account deletion
- Create standard and guest user accounts and adding users to Distribution Lists, Shared Mailboxes and Azure AD groups
- Create and maintain Distribution Lists, Shared Mailboxes via Exchange Admin centre and Azure
- Prepare incident reports
- Apply ITIL-based processes for incident, change and problem management
- Participate in DR and Business Continuity drill
- Maintain CCTV and networking infrastructure in the organisation such as VPN, LAN, WAN, Wireless Access Point, Firewall
- Synology NAS backup
Requirements:
- Min 4 years’ experience in M365 Administration
- M365 Application Expertise: in-depth knowledge of M365 services including Outlook, Teams, OneDrive, SharePoint, Azure Active Directory (AAD) and integrations with M365
- Familiarity with SCCM, Microsoft Security & Compliance Center tools
- Experience in PowerShell scripting skills
- Based in Penang Island, 5 days work week 8.30am – 5.30pm
If this sounds like the role for you, please submit your resume to sewyee.gan@techstaffing.my, stating the job title. We regret that only shortlisted candidates will be notified, but we look forward to connecting if another opportunity arises