Job Summary:
We’re partnering with our Client, one of the prestigious companies located in TRX to hire a Unified Communications (UC) Engineer specialising in messaging and collaboration infrastructure
- Configure and support the organisation’s global voice, video and messaging infrastructure includes MS Teams, Zoom, VOIP, SIP, projector, video conferencing tools, projector, etc
- Integration with Sharepoint, OneDrive and Outlook
- Configure phones and audio within MS Teams Admin Centre or Microsoft365 portal
- Support and configure PBX, IPPBX/SIP Server and SIP Trunk
- Address users’ Collaboration and Communication issues log via ServiceNow and JIRA tracking
- Document and maintain Office AV standards and procedures
- Configure AV standards and conference room spaces
- Physically install AV and conference equipment to support global standards
- Ensure compliance with incident and change management procedures and standards to ITIL standards
- Troubleshoot complex incidents, modify or establish Voice services in support of the mission
Requirements:
- Min of 5 years in unified communications (UC)/messaging and collaboration infrastructure
- Hands on experience with Microsoft Teams infrastructure
- Experience with Cisco technologies are highly advantageous
- Experience deploying, managing, and troubleshooting Zoom, Teams, Cisco, Meet
- Proficiency in Conference room configuration
- Ability to work independently with minimal guidance
- Excellent communications skills
If this sounds like the role for you, please submit your resume to sewyee.gan@techstaffing.my, stating the job title. We regret that only shortlisted candidates will be notified, but we look forward to connecting if another opportunity arises.